-Jez Ashurst

For 2 days now the connection has been shite. I think it's karma Gordon, for laughing at your connection. So, I have to call up those nuts at TM. And I don't know whether they are dumb or dumb, I have to repeat the same thing until I'm bored of myself. And they still don't get it. Which part of "I can't access to the Internet." is so hard to understand? 

So finally, they found the problem. And they are supposed to fix it, no? This particular nuts claimed that she has fixed the problem, asked me to off my modem, off my lappie, off the main switch(oi, you sure it's this serious?) and restart everything in 2 minutes. BUT, after I off everything and restart like she told me in all professional tone, guess what, it still doesn't work.

So I have to call again and after they put me on hold forever, finally someone picked up the damn phone and has trouble understanding what's wrong again. Best part is, I asked her why the heck is that I keep experiencing this problem, since it's 2 days in a row now I have to call them up. Apparently, my modem port is corrupted(what the heck is that?) or someone is using our connection. So I pointed out to her NO, it's password protected. She says "well, if people know your password, wouldn't be a problem". I said NO, it's within the family. I'm the ONLY one using it right now. She went all silent on me. So I asked, let's say it's the modem problem, my port is corrupted somehow, so how do I overcome this problem?

Here is what she says "er...actually...err...section hang is very small problem...(at this point I cut in and asked how do I overcome the corrupted port problem again)actually...it's TM's problem...every time it happen you just call and we will delete the section..."

Yeah, DAMN RIGHT IT'S YOUR PROBLEM. Don't go telling me my port is corrupted or some phantom user is using my account. Bloody hell. I seriously need to get hold of some groundnuts and crush it. All this angst are still inside me for trying my level best to not shout at them over the phone. Gahhh. 

Looks like beside getting use to the uber fast connection at home after dialed up is done away, I also need to get use to dealing with nuts.